Tuesday, April 8, 2008

How To Deal With Difficult People ...


...-Convert Difficult People to Friends
Have you ever met people who criticize or blame you,
even for the smallest reasons? Sure you have!!

They’re the ones who always find faults in whatever
you do, but never acknowledges any good deeds
you’ve done. If you’ve ever wanted to know how to
deal with difficult people, then this article will prove
to be priceless. To know how to deal with difficult
people, you must understand their behavior. They
have big egos that need to be satisfied; and they hate
it when they get humiliated. So even if you’re tempted,
never do things that will damage their self-esteem.

Here’s how to deal with difficult people who like to
play the “blame” game.

If they blame you, never retaliate; simply admit your
mistake.
Be humble.
Being defensive would only make your assailant more
aggressive in taunting you. Tell them you’re sorry. But
saying “sorry” is not enough. Tell them exactly what
you’re sorry for, and what exactly you’re going to do in
the future to avoid committing the same error.
For example, say:“I’m sorry for being late at the meeting.
Next time, I’ll schedule ahead of time to make sure that I’ll
never be delayed.”

Now here’s how to deal with difficult people if they
continue to blame you. Tell them subtly that their actions
will never improve the situation; it will only make matters
worse because of the wasted time and energy. Then
propose to come up with a solution that will solve the
current problem. Say something like: “I know that my
tardiness has caused us to lose big money in this project,
and I’m really sorry. We’re only making things worse if
we focus on the consequences of what happened. Tell you
what…I’ll do my best to resolve this concern and ensure it
will never happen again.”

If you can quickly think of a solution, let them know
about it immediately so they’ll realize how serious you
are in improving the situation. If you can’t come up with
a solution, at least make them aware that you did your
best.Learning how to deal with difficult people doesn’t
take rocket science. Just say sorry, then tell them what
you’re sorry for and your proposed action to avoid the
same mistake from being made again.

If they go on blaming, make them realize that their action
will only make matters worse. Then exert all efforts to think
of an ideal solution to ease the current situation. By
applying these steps, converting difficult people to friends
is as easy as pie.

QUOTE OF THE POST
"He that will have friends must show himself friendly"- Proverbs

1 comment:

Raul H said...

Interesting notions, great blog..